Your order will be delivered during business hours ( Monday – Sunday) depending the shipping company .

We work with Royal Mail and DHL depending of products.

Your order will be shipped with DHL On Demand Delivery or Royal Mail depending territory .

 DHL:  This delivery service offers you the flexibility to make changes to your delivery while your order is on its way to you.

Enter your mobile number at checkout to receive SMS updates about your order, and get the flexibility to: reschedule your delivery, place your shipment on hold if you are away from home, or to arrange to collect your order from a DHL service point.

We currently offer On Demand Delivery (ODD) to the following destinations:
Austria, Belgium, Denmark, Finland, France, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK and Ukraine, and outside of Europe, UAE and South Korea

If no one is available to accept and sign for the parcel at the delivery address by our cargo companies Royal Mail and DHL depending of the product , in both cases you will try to deliver the package more times, leaving a card with instructions on each occasion.

All European countries as well as the United Kingdom,  are shipped to on a DDP (Delivery Duties Paid) basis, which means that import taxes and duties, if applicable, will be covered by PWYS.

 Europe over €250 . 

Russia: The Federal Customs Service of Russia requires customers to pay import duties, this will be calculated based on the total value of goods imported by each customer in a month, if the monthly import threshold of RON‌990.00 is exceeded.

Asia , Australia, Canada, Central America , North America paid duties depending import duties relevant shipping country for information about shipping destinations in Asia and North America you can send to us an email to clarify the prices sales@playwithyoursenses.com